PRIVACY POLICY
Effective Date: 20th July 2025
Crafted Camper Co. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By visiting or using our website – https://craftedcamper.co – you agree to the terms of this Privacy Policy.
1. Who We Are
Crafted Camper Co. is a UK-based company specialising in custom camper van conversions and related services.
If you have any questions about this policy or wish to exercise your rights, please contact us at:
- Email: info@craftedcamper.co
• Business Name: Crafted Camper Co (Yorkshire) Ltd.
• Company Registration Number: 466416084
• Place of Registration: Unit 1, Royd Street Mills, Huddersfield, HD3 4QY
• Registered Office Address: 13 Hanging Stone Road, Berry Brow, Huddersfield, HD4 7QS, U.K.
2. What Personal Data We Collect
We may collect and process the following types of personal
- Identity Information: Your name, email address, phone number.
- Contact Information: Billing/shipping address, communication preferences.
- Transactional Data: Purchases, orders, payment details (processed securely via third-party services).
- Technical Data: IP address, browser type and settings, operating system, referring URLs, and device identifiers.
- Usage Data: Information about how you use our Site.
- Marketing Data: Your preferences in receiving marketing communications from us.
3. How We Collect Your Data
We collect data in the following ways:
- Directly from you (e.g. when you fill in forms, place an order, or contact us).
- Automatically through cookies and similar tracking technologies when you use our Site.
- Through third parties, such as payment processors, analytics providers, or social media platforms (if integrated).
4. Lawful Basis for Processing
Under UK GDPR, we process your personal data based on the following lawful grounds:
- Contractual necessity: To fulfil a contract with you (e.g. to process purchases or bookings).
- Consent: Where you’ve provided explicit consent (e.g. subscribing to a newsletter).
- Legal obligation: Where processing is necessary to comply with laws or legal processes.
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your data rights (e.g. Site analytics or customer support).
5. How We Use Your Data
We use personal data for the following purposes:
- To process and fulfil orders.
- To provide customer service and manage your inquiries.
- To send administrative emails, receipts, updates, and confirmations.
- To analyse Site traffic and improve functionality.
- To send marketing emails (where consented).
- To ensure security and detect/prevent fraud.
6. Marketing and Communications
Where you have opted in, we may send you marketing materials about our latest builds, services, or offers. You can withdraw your consent or unsubscribe at any time by:
- Clicking the “unsubscribe” link in any email, or
- Contacting us at info@craftedcamper.co
7. Sharing Your Personal Data
We do not sell your personal data. We may share it only with:
- Service providers: For example, payment processors, hosting providers, customer support tools.
- Professional advisers: Accountants, legal advisers, or insurers.
- Authorities: When required by law or in connection with legal claims.
All third parties are contractually obligated to handle your data securely and in compliance with the UK GDPR.
8. International Data Transfers
If we transfer personal data outside the UK (for instance, to cloud providers), we ensure that appropriate safeguards are in place, such as:
- Use of UK-approved Standard Contractual Clauses (SCCs), or
- Transfers to countries recognised under UK data law as offering adequate protection.
9. Data Retention
We retain your personal data only for as long as necessary:
- To fulfil the purposes outlined in this policy.
- To comply with legal, regulatory, tax, accounting, or reporting requirements.
Once the retention period expires, data is securely deleted or anonymised.
10. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Access your personal data (subject access request).
- Correct inaccurate or incomplete data.
- Request deletion of your data, in certain circumstances.
- Object to or restrict how we process your data.
- Withdraw consent for processing (e.g. marketing).
- Data portability – request transfer to another service provider.
To exercise any of these rights, email us at: info@craftedcamper.co
If you're not satisfied with our handling of your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
[www.ico.org.uk](https://www.ico.org.uk)
11. Cookies
We use cookies and similar technologies to enhance your experience on our Site, analyse traffic, and personalise content.
- You can set your browser to reject cookies or alert you when cookies are being used.
- Some parts of the Site may not function correctly without essential cookies.
12. Security of Your Data
We implement appropriate technical and organisational safeguards to protect your data from unauthorised access, alteration, or disclosure, including:
- HTTPS encryption
- Secure third-party payment gateways (e.g., Stripe, PayPal)
- Access controls and data minimisation
13. Changes to This Policy
We may update this Privacy Policy at any time. If we make material changes, we’ll notify you on the Site or via email (where appropriate). Please review this page periodically.
Contact Us
If you have questions or want to exercise your rights:
Business Information:
• Business Name: Crafted Camper Co (Yorkshire) Ltd.
• Company Registration Number: 466416084
• Place of Registration: Unit 1, Royd Street Mills, Huddersfield, HD3 4QY
• Registered Office Address: 13 Hanging Stone Road, Berry Brow, Huddersfield, HD4 7QS, U.K.